.re .re-support{color:var(--re-ink,#143c3b);min-width:0}.re-support .re-data-heading{gap:18px;align-items:center}.re-support .re-data-heading p{margin:8px 0 0;color:#55746b}.re-support .re-account-notice,.re-support .re-account-error{margin-bottom:26px}.re-support-panel{background:#fff;border:1px solid #dce7e1;border-radius:20px;padding:28px;margin:24px 0;min-width:0;overflow-wrap:anywhere}.re-support-top,.re-support-actions,.re-support-pagination{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.re-support-actions{justify-content:flex-start}.re-support a.re-secondary-button,.re-support a.re-data-edit,.re-support-search button{display:inline-flex;align-items:center;gap:8px}.re-support svg{flex-shrink:0}.re-support-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:24px 0}.re-support-stats>div{padding:18px;border:1px solid #dce7e1;border-radius:16px;background:#fff}.re-support-stats span{display:block;font-size:13px;color:#55746b}.re-support-stats strong{display:block;font-size:28px;margin-top:8px}.re-support-search{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(0,1fr) auto;gap:14px;align-items:end}.re-support-search label{font-size:14px;font-weight:600;min-width:0}.re .re-support input:not([type=hidden]),.re .re-support select{width:100%;min-width:0;height:52px;box-sizing:border-box;border:1px solid #cbded5;border-radius:12px;background:#f7faf8;color:#143c3b;padding:12px 14px;font:inherit;margin-top:8px}.re .re-support textarea{width:100%;box-sizing:border-box;min-height:150px;resize:vertical}.re .re-support-search button{height:52px;margin:0;padding:12px 20px;border:0;border-radius:12px;background:#143c3b;color:white;font-weight:600;cursor:pointer}.re-support-muted{color:#55746b;font-size:14px;line-height:1.7}.re-support-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.re-support-card{margin:0;display:flex;flex-direction:column;align-items:stretch}.re-support-card h3{margin:16px 0 8px}.re-support-card>a{align-self:flex-start;margin-top:auto}.re-support-number{font-weight:700;font-size:14px;letter-spacing:.05em}.re-support-badge{font-size:12px;font-weight:600;padding:6px 10px;border-radius:99px;background:#e9f2ee;color:#365e51}.re-support-badge.is-in_bearbeitung{background:#e6eff9;color:#214f7c}.re-support-badge.is-wartet{background:#fff2d7;color:#795512}.re-support-badge.is-abgeschlossen{background:#e7f4df;color:#365c2d}.re-support-facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;margin:24px 0}.re-support-facts dt{font-size:13px;color:#55746b;margin-bottom:5px}.re-support-facts dd{margin:0;font-weight:600}.re-support-description{line-height:1.8}.re-support fieldset{border:0;padding:0;margin:0 0 28px;min-width:0}.re-support legend{font-weight:700;border-bottom:1px solid #e1eae5;width:100%;padding:0 0 12px;margin-bottom:12px}.re-support .re-account-field{margin:0 0 16px;min-width:0}.re-support-history{list-style:none;margin:20px 0 28px;padding:0}.re-support-history li{border-left:3px solid #c8ed9c;padding:0 0 20px 18px;margin:0 0 14px}.re-support-history time{font-size:12px;color:#55746b}.re-support-history p{margin:8px 0;white-space:normal;overflow-wrap:anywhere}.re-support-comment{border-top:1px solid #e1eae5;padding-top:24px}.re-support-comment h4{display:flex;gap:8px;align-items:center}.re-support-pagination{margin:24px 0}.re-support-empty{text-align:center;padding:44px 24px}.re-support :focus-visible{outline:2px solid #397260;outline-offset:3px}@media(max-width:1000px){.re-support-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.re-support-search{grid-template-columns:1fr 1fr}.re-support-search>button{grid-column:1/-1;justify-content:center}.re-support-list{grid-template-columns:1fr}}@media(max-width:600px){.re-support-panel{padding:20px}.re-support .re-data-heading{align-items:flex-start;flex-direction:column}.re-support-search,.re-support-facts{grid-template-columns:1fr}.re-support-stats>div{padding:14px}.re-support-actions{width:100%}.re-support-actions>a,.re-support-actions>button{justify-content:center}.re-support-history .re-support-top{align-items:flex-start;flex-direction:column}}

.re .re-support-picker{position:relative;margin-top:8px;min-width:0}.re .re-support .re-support-picker-button{width:100%;height:52px;min-width:0;justify-content:space-between;text-align:left;background:#fff;border:1px solid #d7e2dc;border-radius:12px;padding:12px 14px;font-size:14px;font-weight:400;line-height:22px;color:#143c3c;box-sizing:border-box;gap:12px}.re .re-support-picker-button>span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}.re .re-support-picker-button svg{width:18px;height:18px;flex-shrink:0;transition:transform .15s}.re .re-support-picker-button[aria-expanded=true]{border-color:#8da99a;box-shadow:0 0 0 3px #e9f1e9}.re .re-support-picker-button[aria-expanded=true] svg{transform:rotate(180deg)}.re .re-support-picker-list{position:absolute;z-index:30;top:calc(100% + 8px);left:0;right:0;max-height:min(280px,50vh);overflow-y:auto;overscroll-behavior:contain;margin:0;padding:6px;list-style:none;background:#fff;border:1px solid #dbe5dd;border-radius:13px;box-shadow:0 12px 32px #143c3c1f;box-sizing:border-box;outline:none}.re .re-support-picker.opens-up .re-support-picker-list{top:auto;bottom:calc(100% + 8px)}.re .re-support-picker-list>li{position:relative;list-style:none;margin:0;padding:12px 36px 12px 12px;border-radius:8px;font-size:14px;font-weight:400;line-height:1.5;color:#234c43;cursor:pointer;overflow-wrap:anywhere}.re .re-support-picker-list>li:hover,.re .re-support-picker-list>li.is-active{background:#edf4e8}.re .re-support-picker-list>li[aria-selected=true]{font-weight:600;background:#f2f7ee}.re .re-support-picker-list>li[aria-selected=true]::after{content:"";position:absolute;right:14px;top:50%;width:6px;height:11px;border-right:1.8px solid #315f47;border-bottom:1.8px solid #315f47;transform:translateY(-65%) rotate(45deg)}.re .re-support-picker-list>li.is-active{box-shadow:inset 0 0 0 1px #b9cdb7}.re .re-support-picker-list[hidden],.re .re-support select[hidden]{display:none!important}.re .re-support-picker-button:focus-visible{outline:2px solid #42675b;outline-offset:3px}
.re .re-support .re-support-picker-button{display:flex;align-items:center;margin:0;cursor:pointer;font-family:inherit}.re .re-support-picker-list[hidden]{display:none!important}

/* User-entered case subjects may contain long unbroken identifiers. */
.re .re-support .re-data-heading>div{min-width:0;max-width:100%}.re .re-support .re-data-heading h2{max-width:100%;overflow-wrap:anywhere}

/* Support activity, customer case cards and message composer. */
.re .re-support-section-title{display:flex;align-items:center;gap:12px;margin:0 0 24px;min-width:0}
.re .re-support-section-title>span{display:grid;place-items:center;flex:none;width:40px;height:40px;border-radius:12px;background:#edf4ef;color:#315d51}
.re .re-support-section-title h3{margin:0;font-size:21px;line-height:1.35;letter-spacing:-.45px;min-width:0;overflow-wrap:anywhere}
.re .re-support-section-title svg{width:20px;height:20px}
.re .re-support-conversation{padding:28px}
.re .re-support-timeline{margin:0 0 28px;padding:0;list-style:none}
.re .re-support-timeline>li{position:relative;display:grid;grid-template-columns:32px minmax(0,1fr);gap:14px;border:0;padding:0 0 20px;margin:0;list-style:none}
.re .re-support-timeline>li:last-child{padding-bottom:0}
.re .re-support-timeline>li:not(:last-child)::before{content:"";position:absolute;top:36px;bottom:4px;left:15px;width:2px;background:#e4ece7}
.re .re-timeline-marker{position:relative;display:grid;place-items:center;width:32px;height:32px;background:#f1f5f2;color:#5b776d;border:1px solid #e0e9e3;border-radius:50%;box-sizing:border-box}
.re .is-message>.re-timeline-marker{background:#e8f4df;border-color:#d6e8c8;color:#315d42}
.re .re-timeline-marker svg{width:16px;height:16px}
.re .re-timeline-body{min-width:0;padding:5px 0}
.re .is-message>.re-timeline-body{padding:16px 18px;border:1px solid #e0e9e3;border-radius:0 16px 16px 16px;background:#f7faf8}
.re .re-timeline-meta{display:flex;align-items:baseline;justify-content:space-between;gap:6px 20px;flex-wrap:wrap;line-height:1.5}
.re .re-timeline-meta strong{font-size:14px;font-weight:650;overflow-wrap:anywhere;min-width:0}
.re .re-timeline-meta time{font-size:12px;color:#657f75;font-variant-numeric:tabular-nums}
.re .re-timeline-text{font-size:15px;line-height:1.7;margin-top:8px;overflow-wrap:anywhere;color:#294e43}
.re .is-event .re-timeline-text{font-size:14px;color:#627c72;margin-top:4px}
.re .re-support-compose{border:1px solid #dfe9e1;border-radius:16px;padding:22px;background:#f5f8f4;margin-top:24px}
.re .re-support-compose h4{display:flex;align-items:center;gap:9px;font-size:17px;font-weight:650;line-height:1.4;margin:0 0 8px;color:#143c3b}
.re .re-support-compose-hint{font-size:13px;line-height:1.7;color:#55746b;margin:0 0 20px}
.re .re-support-compose form{margin:0}
.re .re-support-compose textarea{min-height:120px;background:#fff;border:1px solid #cfddd3;border-radius:12px;padding:14px;font:inherit;line-height:1.6}
.re .re-support-compose .re-account-field{margin:0 0 16px}
.re .re-support-compose button[type=submit]{display:inline-flex;align-items:center;justify-content:center;gap:10px;margin:0;min-height:48px;white-space:normal}
.re .re-support-message-empty{padding:20px;border-radius:12px;background:#f7faf8;color:#627c72;font-size:14px;line-height:1.7;margin:0 0 24px}
.re .re-customer-case{padding:24px;gap:0;border-color:#dce7e0;box-shadow:0 4px 18px #123b3a04;transition:border-color .15s,box-shadow .15s}
.re .re-customer-case:focus-within,.re .re-customer-case:hover{border-color:#b6cdbd;box-shadow:0 6px 22px #123b3a09}
.re .re-customer-case .re-support-number{display:inline-flex;align-items:center;gap:8px;font-size:13px;letter-spacing:.04em;color:#58766a}
.re .re-customer-case .re-support-number svg{width:18px;height:18px}
.re .re-customer-case h3{font-size:22px;line-height:1.35;letter-spacing:-.4px;margin:20px 0 12px;overflow-wrap:anywhere}
.re .re-customer-case .re-support-badge{display:inline-flex;align-items:center;gap:7px;line-height:1.4}
.re .re-customer-case .re-support-badge::before{content:"";width:6px;height:6px;flex:none;border-radius:50%;background:currentColor}
.re .re-case-product{display:flex;align-items:flex-start;gap:9px;color:#627c72;font-size:14px;line-height:1.6;margin:0 0 24px;min-width:0}
.re .re-case-product svg{width:17px;height:17px;margin-top:3px}
.re .re-case-product span{min-width:0;overflow-wrap:anywhere}
.re .re-case-footer{margin-top:auto;padding-top:16px;border-top:1px solid #e6ede8;display:flex;justify-content:flex-end}
.re .re-case-footer a{margin:0;font-size:13px;padding:10px 14px}
@media(max-width:600px){
 .re .re-support-conversation{padding:20px 16px}
 .re .re-support-section-title{gap:10px;margin-bottom:20px}
 .re .re-support-section-title h3{font-size:19px}
 .re .re-support-section-title>span{width:34px;height:34px;border-radius:10px}
 .re .re-support-timeline>li{grid-template-columns:26px minmax(0,1fr);gap:10px;padding-bottom:18px}
 .re .re-timeline-marker{width:26px;height:26px}
 .re .re-timeline-marker svg{width:14px;height:14px}
 .re .re-support-timeline>li:not(:last-child)::before{left:12px;top:30px}
 .re .is-message>.re-timeline-body{padding:12px}
 .re .re-timeline-meta{align-items:flex-start;flex-direction:column;gap:3px}
 .re .re-timeline-text{font-size:14px}
 .re .re-support-compose{padding:16px;margin-top:20px}
 .re .re-support-compose button[type=submit]{width:100%}
 .re .re-customer-case{padding:20px}
 .re .re-customer-case h3{font-size:20px;margin-top:18px}
 .re .re-case-footer a{width:100%;justify-content:center;box-sizing:border-box}
}
@media(prefers-reduced-motion:reduce){.re .re-customer-case{transition:none}}

/* Explicit assignment states replace technical arrow strings in the history. */
.re .re-assignment-event>strong{display:block;font-size:14px;line-height:1.5;font-weight:500;color:#405f53}
.re .re-assignment-partners{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}
.re .re-assignment-partners>span{display:inline-flex;align-items:center;flex-wrap:wrap;gap:7px;padding:6px 10px;border-radius:9px;border:1px solid #dce6e0;background:#f5f8f5;line-height:1.5;max-width:100%;box-sizing:border-box}
.re .re-assignment-partners small{font-size:12px;overflow-wrap:anywhere;color:#627c72}
.re .re-assignment-partners b{font-size:13px;letter-spacing:.02em;overflow-wrap:anywhere}
.re .re-assignment-partners svg{width:15px;height:15px}
.re .re-assignment-partners>.re-assignment-current{background:#ecf5e5;border-color:#d8e8cd;color:#315b42}
.re .re-assignment-partners>.re-assignment-previous{color:#64776e}

/* Separate public replies from private notes, without relying on color alone. */
.re-message-visibility{display:block;font-size:12px;font-weight:700;margin:0 0 8px;color:#466a62}
/* One composer with explicit audiences; both forms remain available without JavaScript. */
.re .re-message-composer{background:#fff;padding:0;overflow:hidden}
.re .re-composer-tabs{display:flex;gap:6px;padding:8px;background:#f2f6f3;border-bottom:1px solid #e0e8e2}
.re .re-composer-tabs[hidden],.re .re-composer-panel[hidden]{display:none!important}
.re .re-composer-tabs [role=tab]{display:flex;align-items:center;justify-content:center;gap:9px;flex:1;min-width:0;min-height:48px;padding:12px 16px;margin:0;border:1px solid transparent;border-radius:10px;background:transparent;color:#587368;font:inherit;font-size:14px;font-weight:600;line-height:1.4;cursor:pointer;box-shadow:none;white-space:normal}
.re .re-composer-tabs [role=tab][aria-selected=true]{background:#fff;color:#163f35;border-color:#dce6de;box-shadow:0 2px 5px #173f3510}
.re .re-composer-tabs [role=tab]:hover{color:#173f35;background:#e7eee8}
.re .re-composer-tabs [role=tab]:focus-visible{outline:2px solid #376a61;outline-offset:-3px}
.re .re-composer-panel{padding:24px}
.re .re-composer-panel+.re-composer-panel{border-top:1px solid #e0e8e2}
.re .is-enhanced .re-composer-panel{border:0}
.re .is-enhanced .re-composer-panel>h4{display:none}
.re .re-message-composer .re-support-compose-hint{margin:0 0 22px;font-size:13px;line-height:1.7}
.re .re-support .re-note-submit{display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:50px;padding:14px 22px;border:1px solid #234c43;border-radius:12px;background:#234c43;color:#fff;font-family:inherit;font-size:15px;font-weight:600;line-height:20px;cursor:pointer}
.re .re-support .re-note-submit:hover{background:#143c3b;border-color:#143c3b}
/* Replace the separate outer outline with one inset focus border, including customer messages. */
.re .re-support textarea{font-weight:400;line-height:1.6;border:1px solid #ccdbd5;border-radius:12px;background:#fff;padding:14px 16px;box-shadow:none}
.re .re-support textarea:focus{outline:none!important;outline-offset:0!important;border-color:#376a61!important;box-shadow:inset 0 0 0 1px #376a61!important}
@media(max-width:600px){
 .re .re-composer-panel{padding:18px 16px}
 .re .re-composer-tabs{gap:4px;padding:6px}
 .re .re-composer-tabs [role=tab]{font-size:13px;padding:10px 8px;gap:6px}
 .re .re-composer-tabs svg{width:16px;height:16px}
}

/* Case-scoped repair documents. Native controls retain keyboard/form behavior. */
.re-support .re-repair-documents fieldset{border:0;padding:0;margin:0;min-width:0}
.re-support .re-repair-file-list{display:grid;gap:14px;margin:24px 0}
.re-support .re-repair-file{padding:20px;background:#fff;border:1px solid #dce8e2;border-radius:16px;min-width:0;transition:border-color .15s,background-color .15s}
.re-support .re-repair-file:has(input:checked){border-color:#a8c7b8;background:#f8fbf8}
.re-support .re-repair-choice,.re-support .re-repair-file-label{display:flex;align-items:center;gap:14px;min-width:0;margin:0;cursor:pointer}
.re-support .re-repair-file-label{cursor:default}
.re-support .re-repair-choice input[type=checkbox]{appearance:none;-webkit-appearance:none;width:24px;height:24px;min-width:24px;min-height:24px;padding:0;margin:0 0 0 auto;border:1.5px solid #9ab3a9;border-radius:7px;background:#fff;flex:0 0 24px;cursor:pointer;box-shadow:none}
.re-support .re-repair-choice input[type=checkbox]:checked{border-color:#245d50;background:#245d50 url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='white' stroke-width='2.4' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 12 4 4 8-8'/%3E%3C/svg%3E") center/20px no-repeat}
.re-support .re-repair-choice input[type=checkbox]:focus-visible{outline:2px solid #245d50;outline-offset:4px}
.re-support .re-repair-file-info{display:flex;flex:1;flex-direction:column;gap:4px;min-width:0;overflow-wrap:anywhere;font-weight:400;color:#52736b}
.re-support .re-repair-file-info strong{font-size:15px;color:#153f3c;line-height:1.5}
.re-support .re-repair-file-info span,.re-support .re-repair-file-info small{font-size:13px;line-height:1.5}
.re-support .re-repair-file-info small{color:#657b73}
.re-support .re-repair-file-icon{display:flex;align-items:center;justify-content:center;width:48px;height:54px;flex:0 0 48px;border:1px solid #dce8e2;border-radius:12px;background:#edf4ef;color:#2a6254}
.re-support .re-repair-file-icon svg{width:23px;height:23px}
.re-support .re-repair-file-bottom{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap;margin-top:18px;padding-top:16px;border-top:1px solid #e4ede7}
.re-support .re-repair-badge{display:inline-flex;align-items:center;gap:7px;border-radius:20px;padding:6px 10px;font-size:12px;font-weight:600;line-height:1.5;background:#f0f3f1;color:#52675e}
.re-support .re-repair-badge:before{content:"";width:6px;height:6px;flex:0 0 6px;border-radius:50%;background:currentColor}
.re-support .re-repair-badge[data-state=shared]{background:#e7f2df;color:#315d30}
.re-support .re-repair-badge[data-state=pending]{background:#fff1d6;color:#765214}
.re-support .re-repair-file-actions{display:flex;gap:8px;flex-wrap:wrap}
.re-support .re-repair-file-actions a{font-size:13px;min-height:40px;padding:9px 12px;background:#fff}
.re-support .re-repair-savebar{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:18px 20px;background:#f1f6f2;border:1px solid #e0eae3;border-radius:14px}
.re-support .re-repair-save-info{display:flex;flex-direction:column;gap:5px;min-width:0}
.re-support .re-repair-save-info strong{font-size:14px;color:#245d50}
.re-support .re-repair-save-info span{font-size:12px;line-height:1.6;color:#52736b}
.re-support .re-repair-savebar.is-dirty .re-repair-save-state{color:#765214}
.re-support .re-repair-footer{margin:14px 2px 0;font-size:12px;line-height:1.7}
.re-support .re-repair-pending,.re-support .re-repair-empty{padding:16px 18px;border-radius:12px;background:#f0f6f2;color:#43695c;line-height:1.6}
.re-support .re-repair-documents .screen-reader-text{position:absolute;width:1px;height:1px;padding:0;margin:-1px;border:0;overflow:hidden;clip:rect(0,0,0,0);clip-path:inset(50%);white-space:nowrap}
.re-support .re-repair-documents .re-account-submit{display:inline-flex;align-items:center;justify-content:center;gap:8px;flex-shrink:0;white-space:normal}
@media(max-width:600px){.re-support .re-repair-file{padding:16px}.re-support .re-repair-choice,.re-support .re-repair-file-label{gap:10px}.re-support .re-repair-file-icon{width:36px;height:44px;flex-basis:36px}.re-support .re-repair-file-bottom{align-items:stretch;flex-direction:column}.re-support .re-repair-badge{align-self:flex-start}.re-support .re-repair-file-actions a{flex:1;justify-content:center;white-space:normal}.re-support .re-repair-savebar{align-items:stretch;flex-direction:column;padding:16px}.re-support .re-repair-documents .re-account-submit{width:100%}}
@media(forced-colors:active){.re-support .re-repair-choice input[type=checkbox]{appearance:auto;-webkit-appearance:checkbox}}

.re-support .re-repair-file-actions .re-repair-revoke{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:40px;padding:9px 12px;border:1px solid #e1c8c3;border-radius:12px;background:#fff8f6;color:#843f34;font-family:inherit;font-size:13px;font-weight:600;line-height:1.5;cursor:pointer;white-space:normal;box-shadow:none}.re-support .re-repair-file-actions .re-repair-revoke:hover{background:#f9eae5;border-color:#c79387}.re-support .re-repair-revoke svg{width:18px;height:18px;flex-shrink:0}@media(max-width:600px){.re-support .re-repair-file-actions .re-repair-revoke{flex:1 1 100%}}
.re-case-photo-picker{margin:20px 0;padding:18px;border:1px dashed #acc8b8;border-radius:14px;background:#f6faf7}.re-case-photo-picker label{display:flex;align-items:center;gap:10px;flex-wrap:wrap;font-weight:650}.re-case-photo-picker input{max-width:100%;width:100%;margin-top:8px}.re-case-photo-picker p{font-size:13px;line-height:1.6}.re-case-photo-preview,.re-case-photo-gallery{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:14px}.re-case-photo-preview figure,.re-case-photo-gallery figure{margin:0;min-width:0;padding:10px;background:white;border:1px solid #dce8e1;border-radius:12px}.re-case-photo-preview img,.re-case-photo-gallery img{display:block;width:100%;height:150px;object-fit:contain;border-radius:8px;background:#f5f8f6}.re-case-photo-preview figcaption,.re-case-photo-gallery figcaption{overflow-wrap:anywhere;font-size:13px;margin-top:10px}.re-case-photos{padding:24px;background:white;border:1px solid #dce8e1;border-radius:16px;margin:20px 0}.re-case-photo-gallery a{color:#24584c}
.re-case-photo-picker label{position:relative;min-height:46px;padding:12px 14px;border:1px solid #cddfd3;border-radius:11px;background:#fff;cursor:pointer}.re-case-photo-picker label:focus-within{outline:2px solid #286357;outline-offset:3px}.re-case-photo-picker label input[type=file]{position:absolute;inset:0;width:100%;height:100%;margin:0;opacity:0;cursor:pointer}

/* Customer case creation and cumulative photo selection. */
.re-support .re-case-editor{padding:28px}
.re-support .re-case-account{font-size:13px;color:#52736b;margin:0 0 22px}
.re-support .re-case-steps{display:flex;gap:20px;list-style:none;margin:0 0 26px;padding:0;border-bottom:1px solid #e0eae5}
.re-case-steps li{display:flex;align-items:center;gap:10px;flex:1;min-width:0;padding:0 0 18px;color:#698078;font-size:14px;font-weight:600;border-bottom:3px solid transparent}
.re-case-steps li span{display:grid;place-items:center;width:28px;height:28px;flex-shrink:0;border-radius:50%;background:#edf3ee}
.re-case-steps li.is-current{color:#17483d;border-color:#b9ee73}.re-case-steps li.is-current span{background:#c5f47a}.re-case-steps li.is-complete span{background:#245d50;color:#fff}
.re-support .re-case-intro{font-size:14px;line-height:1.7;margin:0 0 22px;color:#52736b}
.re-support .re-case-selected-product{display:flex;gap:14px;align-items:center;padding:20px;margin-bottom:28px;border:1px solid #d6e5dc;background:#f5f9f6;border-radius:16px}
.re-case-selected-product>svg{width:42px;height:42px;padding:9px;border-radius:12px;background:#e5eee7;flex-shrink:0}.re-case-selected-product>div{min-width:0;overflow-wrap:anywhere}.re-support .re-case-selected-product p{font-size:13px;margin:5px 0 0;color:#52736b}
.re-support .re-case-section-title{font-size:20px;margin:0 0 8px}.re-case-fields{display:grid;grid-template-columns:1.3fr 1fr;gap:18px}
.re-support .re-case-editor .re-support-actions{padding-top:22px;border-top:1px solid #e0eae5;margin-top:26px}
.re-case-photo-toolbar{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap}.re-case-photo-toolbar label{flex:0 1 auto}.re-case-photo-count{font-size:12px;font-weight:600;color:#386454}
.re-case-photo-picker .re-case-photo-preview{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.re-case-photo-preview:empty{display:none}
.re-case-photo-preview figure{position:relative;padding:8px}.re-case-photo-preview img{height:120px}.re-case-photo-preview figcaption{font-size:12px;line-height:1.5;padding:0 3px 3px}
.re .re-case-photo-remove{position:absolute;right:13px;top:13px;display:grid;place-items:center;width:32px;height:32px;padding:0;border:1px solid #d1ddd5;border-radius:50%;background:#fff;color:#244e43;font:24px/1 sans-serif;cursor:pointer;box-shadow:0 2px 8px #10353618}.re .re-case-photo-remove:hover{background:#fff0ed;color:#843f34}.re .re-case-photo-remove:focus-visible{outline:2px solid #245d50;outline-offset:3px}
.re-case-photo-picker .re-case-photo-error{color:#943f30;background:#fff2ed;padding:10px 12px;border-radius:8px}.re-case-photo-error[hidden]{display:none}
@media(max-width:600px){.re-support .re-case-editor{padding:20px}.re-case-fields{grid-template-columns:1fr;gap:0}.re-support .re-case-steps{gap:12px}.re-case-steps li{font-size:12px;align-items:flex-start;gap:7px}.re-case-steps li span{width:24px;height:24px}.re-case-photo-picker{padding:14px}.re-case-photo-picker .re-case-photo-preview{grid-template-columns:repeat(2,minmax(0,1fr))}.re-case-photo-toolbar label{width:100%}.re-case-photo-preview img{height:100px}}
@media(max-width:360px){.re-case-photo-picker .re-case-photo-preview{grid-template-columns:1fr}}

.re-support .re-case-editor .re-account-submit{display:inline-flex;align-items:center;justify-content:center;gap:9px}

/* Consistent download actions for customer, staff and management photo galleries. */
.re-case-photo-gallery figure{display:flex;flex-direction:column}
.re-case-photo-gallery figcaption{display:flex;flex-direction:column;align-items:flex-start;gap:14px;flex:1}
.re-case-photo-name{display:block;min-width:0;line-height:1.6}
.re-case-photo-gallery .re-case-photo-download{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:42px;box-sizing:border-box;max-width:100%;margin-top:auto;padding:10px 14px;border:1px solid #cbded3;border-radius:11px;background:#f1f7f3;color:#205448;text-decoration:none;font-family:inherit;font-size:13px;font-weight:650;line-height:1.4;transition:background .15s,border-color .15s,box-shadow .15s}
.re-case-photo-gallery .re-case-photo-download svg{width:18px;height:18px;flex-shrink:0}
.re-case-photo-gallery .re-case-photo-download:hover{background:#e5f1e9;border-color:#91b5a2;box-shadow:0 3px 9px #123b3a0a;color:#153f35;text-decoration:none}
.re-case-photo-gallery .re-case-photo-download:focus-visible{outline:2px solid #286357;outline-offset:3px}
@media(max-width:600px){.re-case-photo-gallery .re-case-photo-download{width:100%}}
.re-support .re-case-success{display:flex;align-items:flex-start;gap:18px;padding:26px;margin:0 0 24px;border:1px solid #aacfae;border-radius:18px;background:#eef9e8;scroll-margin-top:100px;outline:none}
.re-support .re-case-success>svg{width:38px;height:38px;flex-shrink:0;color:#286347}.re-case-success>div{min-width:0}.re-support .re-case-success h2{font-size:24px;line-height:1.3;margin:8px 0 10px;color:#194734}.re-support .re-case-success p{margin:0;line-height:1.7;color:#436657}.re-case-success-number{display:inline-block;padding:4px 10px;border-radius:8px;background:#d9eecd;font-size:13px;font-weight:700;color:#285335}
.re-support .re-case-sending{padding:14px 16px;border-radius:12px;background:#edf5f0;color:#28594b;line-height:1.6}.re-case-sending[hidden]{display:none}.re-support .re-account-submit.is-sending{cursor:wait;opacity:.8}.re-account-submit.is-sending:before{content:'';width:16px;height:16px;flex-shrink:0;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;animation:re-case-spin .8s linear infinite}@keyframes re-case-spin{to{transform:rotate(360deg)}}@media(prefers-reduced-motion:reduce){.re-account-submit.is-sending:before{animation:none}}@media(max-width:600px){.re-support .re-case-success{padding:20px;gap:12px}.re-support .re-case-success h2{font-size:20px}.re-support .re-case-success>svg{width:28px;height:28px}}

.re-support .re-case-created-date{display:flex;align-items:center;gap:8px;margin:14px 0 16px;font-size:13px;line-height:1.6;color:#547369}.re-support .re-case-created-date svg{width:17px;height:17px;flex-shrink:0}.re-case-created-date strong{font-weight:600;color:#2a594b}